– Your journey to a new smile,
step by step.
Every smile is planned individually by specialist orthodontist Dr Shaz MacAvoy. Most people begin with a free Smile Assessment, and if you already know you'd like to be treated at Milk, you can go straight to your diagnostic work-up. Here's exactly what to expect, so there are no surprises along the way.
Two ways to begin
Most people start with a free Smile Assessment. If you already know Milk is for you and you're ready to go ahead, you can skip straight to your diagnostic work-up.
Start with a free Smile Assessment
Still weighing it up, or comparing options? Begin here.
- A relaxed, no-obligation chat with our Treatment Coordinator
- Talk through your goals, options, timing and cost
- In clinic or on Zoom, with no referral needed
- Decide in your own time, with no pressure
Go straight to your diagnostic work-up
Already sure you'd like to be treated at Milk? Skip the assessment and get started.
- A full set of specialist diagnostic records
- Diagnosis by specialist orthodontist Dr Shaz MacAvoy
- Your personalised treatment plan and exact quote in writing
- $390, or $190 if you already have suitable recent records
If you've been referred by your dentist or another clinician, we recommend going straight to the diagnostic work-up so we can get started without delay. You're welcome to begin with a free Smile Assessment first if you'd prefer.
The full journey, start to finish
However you begin, here's the path from your first visit to your finished smile. If you go straight to your work-up, you simply start at step two.
Free Smile Assessment
Free · about 20 minutesIn clinic or on Zoom, whichever suits. No referral needed, and no obligation at all. This first step is optional, if you already know Milk is for you, you can start at step two.
Diagnosis and your plan
Allow 45 minutesPlease arrive 10 minutes early. This is where your personalised plan takes shape, and it's where you begin if you go straight to your work-up. The work-up is $390, or $190 if you already have suitable recent records.
Starting treatment
Allow 60 minutesIn some cases this can happen the same day as your diagnosis appointment.
Specialist-planned, team-delivered
It's how we keep appointments efficient, on time, and consistently excellent.
Every diagnosis, treatment plan and key decision is made by our specialist orthodontist, who is on site directing your care at every visit.
DCNZ-registered orthodontic auxiliaries and our oral health therapist provide your chairside care to Dr Shaz's exact plan. Meet the team ›
Growth guidance reviews for younger patients, recalls, and retainer checks, so nothing about your smile is ever left to chance.
Not quite ready yet? We'll watch and wait, together
If your child isn't ready for treatment, we don't rush them. They join our growth guidance reviews with Colleen, so we can start at exactly the right moment, and you always know where things stand. Learn about early treatment ›
We found the process to be straightforward and well organised from the outset. Our appointments all ran to time, and it was great not to be kept waiting – the punctuality was notable, and much appreciated.
A few things that keep every visit running smoothly
How our treatment bays work, brushing before appointments, what happens if you're running late, and more. Read our clinic etiquette ›
Start your smile journey today
Begin with a free, no-obligation Smile Assessment, or if you're ready to go ahead, come straight in for your diagnostic work-up. In clinic or on Zoom, no referral needed.
Book your Free Smile Assessment