– Orthodontic questions, answered
Everything patients and parents commonly ask about braces, clear aligners, costs, children's orthodontics and retainers. Still stuck? We are always happy to help.
Getting started
Do I need a referral to see an orthodontist?
No. You can book directly with us, with no referral needed. If your dentist has referred you, bring along any notes or x-rays they gave you.
How do I book my first appointment?
The easiest way is to book online. You can also email us at hello@milkorthodontics.co.nz or call (09) 520 1880, and our team will help you find a time that suits.
What happens at my first appointment, and how long does it take?
Around 45 minutes. We carry out a clinical examination, take photos and any x-rays needed, then talk through your options and give you a clear plan and quote.
What is the difference between an orthodontist and a dentist?
Every orthodontist first qualifies as a dentist, then completes around three more years of university training focused only on aligning teeth and jaws, plus thousands of hours of clinical practice. A general dentist looks after your overall oral health, while a specialist orthodontist plans and carries out tooth movement every day. Many of our patients are referred to us by their own dentist.
Costs and payment
How much do braces cost in Auckland?
Every case is different, so we quote individually after a specialist assessment. As a guide, simple and cosmetic treatment starts from around $4,500 and comprehensive treatment from $9,900. See our pricing page for the full breakdown.
What does the first appointment cost?
We offer a free Smile Assessment to get started, and a full diagnostic work-up, with records and a written treatment plan, is $390. All the details are on our pricing page.
Do you offer payment plans?
Yes. We offer interest-free payment plans for braces and clear aligner treatments, so you can spread the cost over time. The current terms are on our pricing page.
Braces and treatment
What types of braces do you offer?
Two main options. Classic braces are traditional metal braces, the most robust and affordable choice. Clear braces use LightForce, custom 3D-printed braces that blend in for a discreet look. More on our braces page.
How long does treatment with braces take?
Most full treatments take around 18 to 24 months, depending on your case. Teeth need time to move safely through bone, so be wary of at-home products or non-specialists promising very fast results, as rushing treatment can cause lasting harm.
Does it hurt to have braces?
Having braces fitted does not hurt. Teeth can feel tender for a few days after fitting and after each adjustment, which soft food and ordinary pain relief settle quickly.
How often will I come in for adjustments?
Usually every 6 to 10 weeks, for a short appointment to adjust your braces and keep your teeth moving as planned.
Will I need any teeth taken out?
Not always. We take a full set of records and x-rays to see whether there is enough room, and we only recommend extractions when they are truly needed. If they are, we will explain exactly why.
Why do you take x-rays?
X-rays let us check the position and roots of your teeth, the supporting bone, and anything hidden such as missing or extra teeth. Modern orthodontic x-rays use very low levels of radiation.
What should I do if a bracket comes off?
Get in touch and we will arrange to repair it. A loose bracket left too long can let teeth drift and lengthen your treatment.
My braces were placed overseas, can I transfer to your clinic?
Yes. Because bracket and wire systems are not universal, transferring usually means removing the existing braces and fitting ours so we can move your teeth safely and efficiently. We will talk you through it at your first visit.
Clear aligners
Do you offer clear aligners or Invisalign?
We treat with clear aligners using the Clarity and Angel Aligners systems, chosen by our specialist to suit your case. We have also treated patients with Invisalign in the past. See our clear aligners page for more.
Children and early treatment
At what age should my child first see an orthodontist?
From around age seven. By then a few adult teeth are through, so we can spot anything that needs guiding while there is plenty of growth to work with. Most children need no treatment yet. More on our children's orthodontics page.
How do I know if my child needs early treatment?
Signs include a crossbite, front teeth that stick out, baby teeth that will not fall out on their own, missing teeth, or habits like thumb sucking. If you notice any of these, book a check and we will advise.
Will my child need braces twice?
Usually not. Most children only ever need one round of treatment. A short early phase followed by a later one is the exception, used only when it clearly helps.
Adults
Am I too old for braces?
It is never too late. Teeth can be moved safely at almost any age, and discreet options like clear braces and clear aligners make adult treatment easy to fit around daily life.
Retainers and aftercare
What is a retainer and why do I need one?
A retainer holds your teeth in their new position after treatment. There are fixed retainers, a thin wire bonded behind the front teeth, and removable retainers worn at night. Teeth naturally try to drift, so retainers protect your result. More on our retainers page.
I lost or broke my retainer, can you help?
Yes. We make replacement retainers for everyone, including people treated elsewhere. Book a short appointment, we take a quick scan, and we make you a new one. See our retainers page.
Should I use an electric or manual toothbrush?
We recommend an electric toothbrush, as it cleans more effectively around braces and between teeth.
About the practice
What sets Milk Orthodontics apart?
A specialist-led approach, an award-winning clinic, and modern orthodontic technology, all delivered by a team focused on a calm, friendly experience. The practice is founded and led by specialist orthodontist Dr Shahrzad MacAvoy.
Who will look after me at the clinic?
Your treatment is always led by a registered specialist orthodontist, supported by a skilled and friendly team. Meet everyone on our team page.
Still have a question?
If your question is not here, get in touch. The easiest first step is a free Smile Assessment, in Newmarket or on Zoom, with no obligation.
Book a Free Smile Assessment